Efficiently handle incoming customer inquiries via phone, email, and live chat.
Accurately maintain customer records and data in our CRM system.
Provide comprehensive product and service information to customers.
Resolve customer issues in a timely and professional manner.
Requirements:
Languages: Russian and Mongolian required, English preferred
Education: Bachelor's degree, unfinished bachelor's degree, or secondary specialized education
Experience: Customer service experience is preferred
Skills: Excellent communication skills, strong written and spoken Russian and Mongolian, discipline, punctuality, ability to learn quickly and work with large amounts of information, proficient computer user