Lead, coach, develop, and manage the performance of a team ensuring capability development and operational delivery of IT services aligned to strategy and business needs.
Attract and retain top technology talent, promoting diversity and inclusion within the team.
Cultivate a supportive and empowering work environment that encourages professional growth and innovation.
Full accountability for the day-to-day delivery of IT services and projects. However, as a trusted business partner, you will keep track of IS&T performance, support the various stakeholders in identifying opportunities for continuous improvement, addressing risks and issues, ensuring sustainable reliability, scalability, and security of technology platforms, etc..
Collaborate with cross-functional teams to support business processes and enhance operational efficiency.
Facilitate feedback loops and advocate for the voice of the customer to continuously improve IT support and responsiveness.
Develop and implement a comprehensive IT strategy that aligns with Company and RT business objectives and supports the Product Group.
Significantly participate in digital strategy development for Company, providing strategic advice and technology thought leadership to align with PG technology and digital investment with business priorities.
Lead discussions on digital transformation, AI, automation, and emerging technologies to drive business innovation.
Ensuring technology and digital investments deliver measurable outcomes by tracking adoption rates and business impact, working in partnership with Company IS&T.
Represent Company within the PG and functions at senior leadership level, acting as the primary point of contact for engagement and escalations, and enabling effective engagement with IT capabilities.
Establish and maintain relationships with internal stakeholders, including Product Group leaders and Company IS&T peers.
Manage strategic relationships with external technology vendors and service partners, ensuring alignment with business needs.
Extensive stakeholder engagement across senior levels of Company.
Collaborate with global technology teams to create a unified technology agenda.
Drive effective collaboration and partnership that fosters consistency and creates a platform for standardization, replication, and reuse
REQUIREMENTS:
Postgraduate degree in Computer Science, Information Technology, Engineering or related field
Relevant experience in comparable roles Strong leadership skills and strong technical background
Over 10 years of progressive experience in IT roles with at least 5 years of leadership experience managing large and diverse IT teams